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Copyright 2010 SofSwitch Communications Inc.
Sales Dept 1-866-928-4812
Mon-Fri, 9am - 5pm (EST)
At MegaStream, you are the priority and the reason for our success. In keeping true to the MegaStream Philosophy, we are committed to safeguarding and defending your rights to privacy. Any time you do business with MegaStream, or with anyone acting as an agent on our behalf, you are protected by the rights and safeguards contained in this statement.
Personal Information and Collection
Personal information is information about an identifiable individual. This includes information about your product and service subscriptions and usage. We collect information during the application process, when communicating or transacting business with you, and when providing you with service. We DO NOT collect information about you from third parties that have the right to disclose such information to us nor do we provide such information to others.
Use and Sharing of Data
We collect, use, and disclose personal information only for the following purposes:
• To establish responsible relations with you and provide you with ongoing, quality service
• To understand your needs and preferences
• To determine your eligibility for products & services
• To meet legal and regulatory requirements
While our general policy is not to provide personal information to any party outside of MegaStream, there are certain limited circumstances under which it is necessary for us to do so. When we do provide personal information to third parties, we provide only that information that is required under the particular circumstances. That information is used only for the purpose stipulated and is subject to strict terms of confidentiality. Employees of the companies to whom we may provide information must adhere to our privacy standards.
These third parties may include:
• An agent acting on behalf of MegaStream
• A collection agency acting on our behalf
We may also provide personal information to Law enforcement agencies, Government agencies and Emergency services in emergency situations or where required by statute or court order.
For More Information
If you have questions or concerns about your privacy, you can contact us by email at sales@megastream.net or;
Call our customer service representatives at 1-519-914-5155 and we will be pleased to assist you. If you continue to have unresolved privacy concerns, you can write to:
SofSwitch Communications Inc.
50-509 Commissioners Rd. W
London, Ontario N6J 1Y5
Personal Information and Collection
Personal information is information about an identifiable individual. This includes information about your product and service subscriptions and usage. We collect information during the application process, when communicating or transacting business with you, and when providing you with service. We DO NOT collect information about you from third parties that have the right to disclose such information to us nor do we provide such information to others.
Use and Sharing of Data
We collect, use, and disclose personal information only for the following purposes:
• To establish responsible relations with you and provide you with ongoing, quality service
• To understand your needs and preferences
• To determine your eligibility for products & services
• To meet legal and regulatory requirements
While our general policy is not to provide personal information to any party outside of MegaStream, there are certain limited circumstances under which it is necessary for us to do so. When we do provide personal information to third parties, we provide only that information that is required under the particular circumstances. That information is used only for the purpose stipulated and is subject to strict terms of confidentiality. Employees of the companies to whom we may provide information must adhere to our privacy standards.
These third parties may include:
• An agent acting on behalf of MegaStream
• A collection agency acting on our behalf
We may also provide personal information to Law enforcement agencies, Government agencies and Emergency services in emergency situations or where required by statute or court order.
For More Information
If you have questions or concerns about your privacy, you can contact us by email at sales@megastream.net or;
Call our customer service representatives at 1-519-914-5155 and we will be pleased to assist you. If you continue to have unresolved privacy concerns, you can write to:
SofSwitch Communications Inc.
50-509 Commissioners Rd. W
London, Ontario N6J 1Y5
MegaStream Privacy Policy Sept 1/2009
